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Activate your license step by step

Activation works with the device details: you install the app, send us the device information shown on screen, choose the license type and the license is assigned to the device. The process is usually completed the same day.

  • Yearly 7 €
  • Lifetime 15 €
  • Multi App 6 apps 15 EUR
  • Turkish support
Euro Prime TV app license and activation screen
IBO Player logosuIBO Player Pro logosuIBO Pro TV logosuIBO Player TV logosu

Activation is completed in four steps

We keep what you need to do at each step short and clear.

1

Install the app

Install the app you want a license for on your device. For supported devices and installation paths see setup guides and Downloader codes you can look at our pages.

2

Send us your device details

Send us the device identity shown on screen when the app opens (the MAC address or the device/device key information the app displays) via WhatsApp or email.

3

Select the license type

For a single license state the 7 EUR per year or 15 EUR lifetime option; for Multi App state the lifetime option of 6 apps in total (3 IBO Player + 3 other apps) for 15 EUR.

4

Let's complete the activation together

After payment the license is assigned to your device; when the app is restarted the content appears as a list. For post-setup checks see activating the license follow that page.

Before activation: what to prepare

If these four details are ready, we complete the activation without waiting.

  • Device details: the MAC address or device key shown on the app's opening screen. Sending a photo is also enough.
  • Device brand and model: is used for version suggestions and compatibility checks.
  • App name: The player you want to license, such as IBO Player, IBO Player Pro or MAC Player.
  • License type: 7 EUR per year, 15 EUR lifetime or the Multi App package (6 apps, one-off 15 EUR).

After activation: initial checks

If the list does not appear, these steps solve the problem in most cases.

  • Close the app completely and open it again; the license information is read at this step.
  • Check the internet connection of the device; a slow connection delays the playlist from loading.
  • Make sure the device information has been sent in full.
  • If your subscription details have not been defined yet, the list appears empty; in that case it is enough to message us.

Let's complete the activation together

WhatsApp

The fastest channel. Send a photo of the device information; we will complete the remaining steps together.

WhatsApp

Email

For detailed questions and document sharing you can use email; we reply the same day.

[email protected]

Contact form

If you write through the form, you can follow the process with a request number.

Contact page

Activation questions and answers

Is the app license different from the subscription?

Yes. The subscription provides the streaming content, while the app license covers the use of the player app on your device. The two work together.

What happens if the license does not work on my device?

We check device compatibility before activation. If there is an incompatibility, we suggest an alternative version or start the refund process.

How do payment and delivery work?

Once you send your device details, we select the license type and complete the payment step via WhatsApp or email. Activation is usually completed the same day.

Player Support

Player setup and playlist
settings, write to us.

Fast Support

Share your device, the app you use and the error message you see; together we will complete the setup steps and playlist settings.

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